Understand your rights and obligations when using our home exterior services.
These Terms and Conditions govern your access to the Crestline website and services. By visiting our site or requesting roofing, gutter, chimney, or masonry services, you agree to comply with these Terms of Use. If you disagree with any part of these terms, you should not proceed further.
1. Services and Agreements
When you book a service, you enter into a service agreement with Crestline. As part of that agreement, you are expected to:
- Provide accurate contact and service location details
- Ensure we have proper access to the worksite on the scheduled date
- Understand and approve the outlined scope of work before service begins
These terms are designed to establish clear expectations for every project, whether it’s roofing, gutters, chimney repair, or masonry work.
2. Payment Terms
We are committed to transparency and will always provide clear pricing before work begins. By using our services, you agree to:
- Pay the full quoted amount upon completion of the job
- Cover any applicable taxes, permit fees, or material costs discussed beforehand
- Notify us within five business days if you have concerns regarding the invoice
These payment terms ensure mutual trust and protect both parties in the service agreement.
3. Use of Our Website
By accessing or interacting with md.crestln.com, you agree to the following usage terms:
- Do not copy, republish, or distribute content from our site without permission
- Do not submit false information or impersonate others
- Do not engage in activity that may disrupt or damage the site
These rules exist to ensure the integrity of our website and the safety of its visitors.
4. Cancellations and Scheduling
We understand that plans change. If you need to cancel or reschedule a service appointment, please notify us at least 24 hours in advance. While we do our best to accommodate, same-day cancellations may result in a fee.
These scheduling policies are part of our commitment to customer service and operational fairness.
5. Terms of Use and Limitations
While Crestline aims to deliver reliable, high-quality work, the following limitations apply:
- We are not responsible for delays caused by severe weather, material backorders, or access restrictions
- Warranty coverage, if any, must be documented and agreed upon in writing
- You are responsible for providing a safe and lawful work environment
These terms ensure transparency and help avoid disputes regarding unforeseen conditions or limitations.
6. Intellectual Property
All website content—including text, designs, graphics, images, logos, and branding—are the intellectual property of Crestline or its licensors. You may not copy, reproduce, or reuse any materials from this site without written permission.
7. Governing Law
These Terms and Conditions are governed by the laws of the state in which Crestline operates. Any disputes must be handled in the appropriate local jurisdiction.
8. Updates to These Terms
We may update these Terms and Conditions at any time without prior notice. Continued use of our website or services implies acceptance of the latest version. We encourage visitors to review this page periodically.
9. Contact
If you have questions or concerns regarding these Terms and Conditions, please contact
Official Website: md.crestln.com
Email: office@md.crestln.com
Phone Number: (227) 248-9190
